Lifetime Warranty by The Berkey Guy
Our Exclusive Lifetime warranty for Berkey Water Filtration Systems ensures replacement of all Berkey canisters, spigots, washers, and wing nuts that fail due to faulty materials or workmanship. These items may be returned to us and we will send you new replacement items. There is no need to register with us; this warranty applies to any system purchased on our web site at www.directive21.com or over the phone on or after January 1, 2011.
This warranty does not cover damage caused by carelessness, accidents, or abuse of the system. Filters have a separate warranty. This Exclusive Lifetime warranty exists in addition to all other stated warranties on Berkey Systems.
To take advantage of your lifetime warranty on Berkey canisters, spigots, washers, or wing nuts, contact us at 877-886-3653. If possible, please have your receipt handy. Once you have reported the issue, you will be asked to ship the damaged parts to us. We will process the claim and, if it’s approved, ship the replacement parts to you within one business day. All shipping will be at the customer’s expense.
All other items have a manufacturer’s warranty of at least 90 days, and some are up to a year. If an item breaks due to a manufacturer defect, please call us at 877-886-3653.
Congratulations Jeff, Mrs Jeff and #4. I am sure he is a great blessing from Heavenly Father that will bring so much laughter and love to the family. Love the babies. You are so right, MIDWIVES ROCK and so do lactation counselors. Enjoy your new bundle of joy.
We had a birth (simulated) here in SW Florida. I received my Berkey, assembled it, primed it and it is doing great on it’s first three gallons. We are a proud family of a new Royal Berkey, thank you all at LPC Survival. Flora Ruth Pinkerton